AskMBS Email Advice Service

Contact details for the Department of Health and Aged Care for matters relating to Schedule Interpretation.

Page last updated: 07 February 2023

AskMBS Email Advice Service

If you are a patient seeking advice about Medicare services, patient benefits (rebates), or your Medicare claims, please contact Services Australia on the Medicare General enquiry line - 132 011.

AskMBS responds to enquiries from providers of services listed on the Medicare Benefits Schedule (MBS) seeking advice on interpretation of MBS items (including those for dental, pathology and diagnostic imaging), explanatory notes and associated legislation. This advice is intended primarily to assist health professionals, practice managers and others to understand and comply with MBS billing requirements. AskMBS works closely with policy areas within the Department of Health and Aged Care, and with Services Australia, to ensure enquirers receive accurate, authoritative and up-to-date information.

If you have a query relating exclusively to interpretation of the Schedule, you should email

If you are seeking advice in relation to Medicare billing, claiming, payments or obtaining a provider number, please contact Services Australia on the Provider Enquiry Line - 13 21 50

AskMBS issues advisories summarising responses to frequently asked questions on specific subject areas.
AskMBS Email Advice Service

Have you checked the frequently asked questions page?