Privacy and security

Privacy and security information for users of the Department of Health and Ageing website.

Page last updated: 07 February 2006

Privacy Statement

The Australian Department of Health and Ageing is committed to protecting your privacy in accordance with the Privacy Commissioner’s Guidelines for Federal and ACT Government World Wide Websites. The guidelines set out the requirements for transparent collection, appropriate and ethical use and secure storage of personal information. Our aim is to provide an online environment which will ensure the information you provide to us is handled in a secure, efficient and confidential manner.

Information collection and privacy protection

This statement outlines our information gathering and dissemination practices for this website. These practices are made in accordance with the Privacy Act

Your email address

When you visit this website, the Department of Health and Ageing will only record your email address if you send us a message by email, or if you register requesting notifications. Registration for notifications may be made initially by email, postal mail or facsimile. Your email address will only be used for the purpose for which you have provided it, and will not be added to any mailing lists without your prior consent by way of a specific request in writing. We will not use or disclose your email address for any other purpose, without your prior written consent.

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Cookies

The Department of Health and Ageing uses 'cookies' for maintaining contact with a user through a website session. A cookie is a small file supplied by the Department, and stored by the web browser software on your computer when you access our site. (An explanation of cookies can be found at the site of the Privacy Commissioner. Cookies allow us to recognise you as an individual, as you move from one of our web pages to another.

All cookies will be immediately lost when you end your internet session and shut down your computer. Our copy of your information will be automatically deleted twenty minutes after you last used the system. This information is only used to help you use our website systems more efficiently, not to track your movements through the internet, or to record private information about you.

Any system on this website that records information about you, will specifically ask your permission first.

When you visit this site, the Department of Health and Ageing makes a record of your visit and logs the following information for statistical or systems administration purposes:
  • The user's server address
  • the user's top level domain name
  • the date and time of access to the site
  • pages accessed and documents downloaded
  • the previous site visited
  • type of browser used
This information is analysed to show broken links in our website, bottlenecks, and other site problems. We use this information to maintain our site for your efficient use.

No attempt will be made to identify anonymous users or their browsing activities unless legally compelled to do so, such as in the event of an investigation, where a law enforcement agency may exercise a warrant to inspect the Internet Service Provider's log files.

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Links to other websites

This website contains links to other sites. The Australian Government is not responsible for the privacy practices of any third parties nor are they responsible for the material contained in a website that is linked to this site.

Security

The Department of Health and Ageing applies a range of security controls to protect its website from unauthorised access. However, users should be aware that the World Wide Web is an insecure public network that gives rise to a potential risk that a user's transactions are being viewed, intercepted or modified by third parties or that files which the user downloads may contain computer viruses, disabling codes, worms or other devices or defects.

The Commonwealth accepts no liability for any interference with or damage to a user's computer system, software or data occurring in connection with or relating to this web site or its use. Users are encouraged to take appropriate and adequate precautions to ensure that whatever is selected from this site is free of viruses or other contamination that may interfere with or damage the user's computer system, software or data.

Google Analytics


This website uses Google Analytics to collect information about visitors. Google Analytics uses first-party cookies and JavaScript code to help analyze how users use the site. It anonymously tracks how our visitors interact with this website, including where they came from, what they did on the site including such things as newsletter registration. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of compiling reports on website activity and providing other services relating to website activity and internet usage. You may refuse the use of cookies by selecting the appropriate settings on your browser.

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Queries, concerns and further information

If you have any queries, concerns or require further information relating to privacy and the Department of Health and Ageing, please email the Department at: enquiries@health.gov.au.

If you have concerns about emailing this site, please use our postal addresses and write to the:

Department of Health and Ageing
MDP 62
GPO Box 9848
CANBERRA ACT 2601