Telehealth MBS eligibility for COVID-19 positive patients

This page provides information on changes to the established relationship requirement for MBS telehealth services with GPs and OMPs, to provide an exemption for patients with a confirmed COVID-19 diagnosis from 13 October 2022

Page last updated: 22 December 2022

From 13 October 2022 until 31 December 2023, a temporary exemption from the established clinical relationship requirement (which is defined as at least one face-to-face consultation with the General Practitioner (GP), or another practitioner at the same practice within the 12-months preceding the telehealth service) for GP and Other Medical Practitioners (OMP) telehealth consultations will be available. Under these arrangements, a GP or OMP can provide a telehealth consultation to patients who do not meet the established clinical relationship requirement and who have received a positive COVID-19 test result less than or equal to seven days ago, confirmed by either a laboratory testing (PCR) or a COVID-19 rapid antigen self-test (RAT), which has been approved for supply in Australia by the Therapeautic Goods Administration.

This will apply to services referenced within the GPs and OMPs factsheet on the MBS Telehealth Services from 1 July 2022 page.

Further information is available in the following factsheet:

PDF Version Factsheet for COVID-19 positive patient's exemption extension (PDF 135 KB)
WORD Version Factsheet for COVID-19 positive patient's exemption extension (Word 117 KB)

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